GO toll in 3 steps
Vehicles with a maximum technically permissible laden mass of more than 3.5 tonnes are subject to the mileage-based toll obligation – GO toll.
The GO toll system is very simple. In fact, 3 steps are all that are required in order to participate in the GO toll system and pay the GO toll correctly:
You can get a GO-Box for a processing fee of EUR 12. There are different ways to get a GO-Box:
GO points of sale
You can collect the GO-Box from any of our GO points of sale in Austria and abroad.
Online in the SelfCare portal
You can order an additional GO-Box in the SelfCare portal. The prerequisite is that you already have an on-board unit registered with the GO toll system. You will receive a pickup code. With this code, you can collect the GO-Box at any GO point of sale.
Order a GO-Box online
GO Direkt
GO Direkt customers have the option of having the GO-Box sent to them within the European Union. For packaging and shipping of the GO‑Box, an additional flat‑rate shipping charge of €14.90 per GO‑Box is payable. You can also collect the GO-Box with a pick-up code at a GO point of sale.
Signal tones inform you when passing through the toll gantries whether the toll transaction has worked.
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This is what the signal tones mean |
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1 short beep |
Transaction OK. |
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2 short beeps |
Transaction OK, but! Attention! Drive to the next GO point of sale where you will receive more information. Possible need for action: You need to retroactively pay the toll, change the number of axles, top up prepaid credit, update payment data, replace GO-Box, etc. If you do not comply with the acoustic request, the GO-Box will be disabled (4 acoustic signals). |
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4 short beeps |
Transaction not OK! No toll has been debited! GO-Box is disabled! Retroactively pay the toll at a GO point of sale within 5 hours and 100 km. Have the GO-Box unlocked there. |
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No acoustic signal |
Transaction not OK! GO-Box does not work! Replace your faulty GO-Box for a new GO-Box at a GO point of sale. Retroactively pay unpaid tolls. |
Find a GO point of sale near you.
Your GO toll rate is decisively influenced by the rate-relevant characteristics of your vehicle. To ensure that you pay the correct rate, you must provide us with evidence of certain rate-relevant characteristics.
Find out in good time before your journey about the toll obligation in Austria and about the handling and function of the GO-Box.