How to handle a GO-Box correctly

Find out more about the assembly, querying the status, changing the number of axles, checking functionality and acoustic signals

Assembly

Here's how the GO-Box is assembled

Push-buttonUse this button to check the status of the GO-Box and change the vehicle category (number of axles).
LED display for axlesThis display shows the current category setting (number of axles).
LED display for statusThis display shows the status of the GO-Box.
Mini speakerThe GO-Box informs the driver of the result of each toll transaction using acoustic signals.

Request status

Here’s how to request the status of your GO-Box

LED display for statusLED display for axlesMeans
Blinks green onceBlinks green onceGO-Box is running normally. When travelling underneath a toll gantry, you will hear a short acoustic signal.
Blinks red four times, or not at allNo blinkThere is a fault with the GO-Box. Please do not use toll roads. Visit the nearest GO point of sale. Make a subsequent payment if necessary for any tolls which have not been debited.
Blinks red twiceBlinks green twiceGO-Box is running normally. Warning for Pre-Pay customers: Your credit balance has fallen below 30 EUR. Please top up your GO-Box in good time.
No blinkNo blinkThere is a fault with the GO-Box. Please do not use toll roads. Visit the nearest GO point of sale. Make a subsequent payment if necessary for any tolls which have not been debited.

Attention! If you press and hold the push button for longer than two seconds, you will (unintentionally) adjust the category setting (number of axles).

Changing the category setting

Here’s how you change the category setting (number of axles)

Press and hold the push button for longer than two seconds. The LED display for axles shows the current number of axles selected. Keep pressing the button until the correct number of axles is displayed.

LED display for axles

ColorMeans
2GreenCurrently set number of axles: 2
3GreenCurrently set number of axles: 3
4GreenCurrently set number of axles: 4+

Once Category 4 has been reached, the number of axles returns back to the default stored category (number of axles for a tractor).

Acoustic signals

Please pay attention to the acoustic signals produced by the GO-Box

The driver is informed of transactions between the GO-Box and toll gantries via acoustic signals.

SignalMeens
1 short acoustic signal

Transaction OK – based on the current category setting and stored rate-relevant characteristics (EURO emission class, drive type)

2 short acoustic signals

Transaction OK – based on the current category setting and stored rate-relevant characteristics (EURO emission class, drive type).

However, please visit the nearest GO point of sale to receive more detailed information. Possible information: Pre-Pay credit is running out; stored data needs to be changed; the GO-Box must be replaced; a deadline is approaching ...

4 short acoustic signals

Transaction unsuccessful.

The toll has not been debited. Please pay the toll at any GO point of sale within the next five hours / 100 km and request for your GO-Box to be unlocked.

No acoustic signal

Transaction unsuccessful.

More detailed information is available in the tolling regulations.

Attention! You will not be informed by beeps if you have not selected the correct category (number of axles).